FAQ & Site Info
FAQ
Payment methods available at 1st-dress.com include:
•PayPal
•Credit Card
•Bank Transfer
•Western Union
You do not need to have a PayPal account before ordering from 1st-dress.com. We offer two different ways to pay using PayPal, which are as follows:
Method One
On your Shopping Cart page, click after reviewing your items. You will then leave 1st-dress.com and enter PayPal. Log in to your PayPal account, or create one if you haven't already, following the instructions given by PayPal. Once you’ve completed your payment information, you will be directed back to our site where you’ll choose your shipping method and then complete your order.
Method Two
On your Shopping Cart, choose and you will be taken to the Order Information page. Under Payment Methods, select PayPal and then click on Continue Checkout. You will then go to PayPal where you can log into your PayPal account or create one by following the instructions given by PayPal. Once you’ve logged in, you can complete your order payment.
You will be charged for your order when your payment status is changed to "payment received" (to understand more about order status). We will then confirm your payment and begin processing your order right away. In some cases, PayPal and credit/debit card payments may take up to 24 hours to confirm (when you receive an email entitled "Payment Confirmation for Order#_______ with 1st-dress.com",your payment has been confirmed).
For consider the shipping speed and safe,we choose DHL,TNT or UPS to ship the package.
The order period include handle time+shipping time.
The handle time is around 15-17 working days.The shiping time is only 2-5 days.If you arein remote regions,then it need around 4-5 working days.Otherwise,it only 2-3 day.
Generally speaking,you will get the dress within 4-5 weeks since you place the order.
But if you pay rush order fee,then you will get it within 2-3 weeks.
Yes,we do.But if you give us your PO Boxes or APOFPO military address,then we will use post office to ship your order.It is need around around 10-15 days for shipping.It much longer then DHL,TNT or UPS.If you could offer your physical addres( street address).We will use DHL,UPS or TNT to ship the dress,it only need 2-3 days.So we suggest you offer your physical address,not your PO Boxes.
Please sign in your account.After we shipped out the dress,we will updated the tracking number in your order.Also,we will email you the tracking number after the dress shipped out and use which carrier to ship the dress and their website.So you could track your dress online.